As with all shopping websites, we collect personal information from you when you shop online at

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we collect is:

Your name – so we know what to call you Your email address – so we can email you order confirmations, delivery delays, offers etc Your delivery address – so that we know where to deliver Your invoice address – if different from your delivery address Your telephone number – we’ll only call if there is a delivery problem Your credit card details are never received or held by us. When an order is placed on our website, we use SecureTrading to process credit and debit card payments.

Data Protection Pauls Discount is a registered data user under the Data Protection Act.

There are only 2 circumstances where we may share some of your data with others:

With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function. In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). To see all the information we have about you, and to correct any inaccuracies, please write to:

The Data Protection Officer Ltd c/o OTTO UK Ivatt Way Westwood Peterborough PE3 7HA


Cookies are small text files that make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user’s preferences or registration details for a future visit.

Pauls Discount uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.

Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s e-mail address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.